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Guest Survey


Choose Resort/Cruise for reviewing

Guest Name

Room Number

Arrival and departure date

Your Comments

Please rate this hotel on:


Excellent
Very Good
Good
Fair
Poor
Efficiency of Reception (check-in, bellman, service)
Condition of the guest room
Condition of the bathroom
Cleanliness of the guest room and the bathroom
TV channels
Promptness of the staff in fulfilling your requests
Knowledge and professionalism of the staff
Attitude and friendliness of the staff
Service efficiency in restaurants
Service efficiency in bars
Hotel conditions in general
Cleanliness of the hotel public areas
Pool experience
Beach experience
Breakfast buffet - food quality
Lunch buffet - food quality
Dinner buffet - food quality
Food choice & variety at the buffet
Snacks - food quality & variety
A La carte restaurants - food quality
Drinks quality
Daytime animation program
Evening shows
Animation team
Live music
Sports & fitness facilities
Efficiency of free WI-FI
How likely are you to recommend us to your family or friends? (from 0 till 10)
0
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 2
 3
 4
 5
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 10








Please rate this hotel on:

Efficiency of Reception (check-in, bellman, service)

Excellent
Very Good
Good
Fair
Poor

Condition of the guest room

Excellent
Very Good
Good
Fair
Poor

Condition of the bathroom

Excellent
Very Good
Good
Fair
Poor

Cleanliness of the guest room and the bathroom

Excellent
Very Good
Good
Fair
Poor

TV channels

Excellent
Very Good
Good
Fair
Poor

Promptness of the staff in fulfilling your requests

Excellent
Very Good
Good
Fair
Poor

Knowledge and professionalism of the staff

Excellent
Very Good
Good
Fair
Poor

Attitude and friendliness of the staff

Excellent
Very Good
Good
Fair
Poor

Service efficiency in restaurants

Excellent
Very Good
Good
Fair
Poor

Service efficiency in bars

Excellent
Very Good
Good
Fair
Poor

Hotel conditions in general

Excellent
Very Good
Good
Fair
Poor

Cleanliness of the hotel public areas

Excellent
Very Good
Good
Fair
Poor

Pool experience

Excellent
Very Good
Good
Fair
Poor

Beach experience

Excellent
Very Good
Good
Fair
Poor

Breakfast buffet - food quality

Excellent
Very Good
Good
Fair
Poor

Lunch buffet - food quality

Excellent
Very Good
Good
Fair
Poor

Dinner buffet - food quality

Excellent
Very Good
Good
Fair
Poor

Food choice & variety at the buffet

Excellent
Very Good
Good
Fair
Poor

Snacks - food quality & variety

Excellent
Very Good
Good
Fair
Poor

A La carte restaurants - food quality

Excellent
Very Good
Good
Fair
Poor

Drinks quality

Excellent
Very Good
Good
Fair
Poor

Daytime animation program

Excellent
Very Good
Good
Fair
Poor

Evening shows

Excellent
Very Good
Good
Fair
Poor

Animation team

Excellent
Very Good
Good
Fair
Poor

Live music

Excellent
Very Good
Good
Fair
Poor

Sports & fitness facilities

Excellent
Very Good
Good
Fair
Poor

Efficiency of free WI-FI

Excellent
Very Good
Good
Fair
Poor